A clearer way forward.

Audream Note uses charging contacts. Note Pro uses USB-C. Match the charging accessory to your model and follow the instructions supplied with your device. Do not force a connector or use damaged accessories.

Tell us whether you have Note or Note Pro, what you were trying to do, and what appeared on the screen. Include the app version and phone model if relevant. Do not send private recordings, passwords or payment details with an initial inquiry.

Open Audream Web and sign in. Import an audio file you are entitled to use, then use the recording’s transcript and summary tools as available to your account. Review generated content against the source before relying on it.

No verified native desktop installer is provided here. Open Audream Web in your browser; the link does not download an application or promise automatic meeting capture.

No. A cart item does not activate a service. This storefront currently uses one-time checkout, not automatic renewal. Confirm the included features, service duration and activation arrangements before paying.

The storefront sign-in and Audream Web links open different parts of the service. Use the account associated with the activity you need help with. This page does not promise that purchase history and recording access have already been combined.

Check the order reference and email address against your confirmation. If it still cannot be found, contact Audream with the reference and a description of the problem. Do not send card numbers or account passwords.

No. The contact page helps prepare an email for you to review and send. Opening it does not submit a ticket, start a return, change an order or guarantee a response time.