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Audream / Apps & access

Your next step starts here.

Open your browser workspace, check mobile app availability, or get help connecting your recorder and account.

Choose your platform

One place to begin

Choose your way in.

Browser workspace

Bring a recording. Keep its context.

Sign in to Audream Web to work with permitted recordings, transcripts and summaries. Review AI-generated content before sharing it.

Open Audream WebSign-in required. This opens a website, not an installer.

Start with a topic

What brings you here?

Useful answers

Keep moving, with context.

Search these questions or choose a topic. This is a local help list, not an AI conversation or support ticket.

8 questions

Which charging connection does my device use?

Audream Note uses charging contacts. Note Pro uses USB-C. Match the charging accessory to your model and follow the instructions supplied with your device. Do not force a connector or use damaged accessories.

What should I include when asking about a recorder?

Tell us whether you have Note or Note Pro, what you were trying to do, and what appeared on the screen. Include the app version and phone model if relevant. Do not send private recordings, passwords or payment details with an initial inquiry.

How do I start working with a recording on my computer?

Open Audream Web and sign in. Import an audio file you are entitled to use, then use the recording’s transcript and summary tools as available to your account. Review generated content against the source before relying on it.

Is there a desktop installer on this page?

No verified native desktop installer is provided here. Open Audream Web in your browser; the link does not download an application or promise automatic meeting capture.

Does adding an AI plan to my cart activate it?

No. A cart item does not activate a service. This storefront currently uses one-time checkout, not automatic renewal. Confirm the included features, service duration and activation arrangements before paying.

Is my store account the same as my recording workspace?

The storefront sign-in and Audream Web links open different parts of the service. Use the account associated with the activity you need help with. This page does not promise that purchase history and recording access have already been combined.

What if tracking does not find my order?

Check the order reference and email address against your confirmation. If it still cannot be found, contact Audream with the reference and a description of the problem. Do not send card numbers or account passwords.

Does contacting support submit a request automatically?

No. The contact page helps prepare an email for you to review and send. Opening it does not submit a ticket, start a return, change an order or guarantee a response time.

Still need a hand?

Tell us where you got stuck.

Your device or account, the step you tried and the result you saw are useful starting points. Keep sensitive information out of the message.

Contact Audream

The contact page prepares an email draft for you to review and send. It does not submit a ticket automatically.

Ask Audream